Ask two AI assistants the same question and you get two answers. Often they rest on different sources as well. We wrote earlier that models differ in their values (Every AI model has an opinion) and in their skills (our exam report card). Those differences sit at the end of the chain. The divergence starts sooner, while the assistant is still gathering its material.
Between your question and the answer sit four steps. At each one assistants make different choices: the search terms they use, the index they search, whether they read the pages or only the excerpts the search engine returns, and how they interpret what they read. This piece walks through those steps, and then looks at what they mean for being found and for the quality of the answers you rely on.
Four steps from question to answer
- 1Question to search terms
The assistant rewrites your question into one or more search queries of its own.
Where assistants differ: the words, the language and the number of queries.
- 2Search terms to results
One index returns its own selection of pages, in its own order.
Where assistants differ: which index is searched and how it ranks.
- 3Results to reading
The assistant opens the pages, or settles for the excerpts in the search results.
Where assistants differ: first-hand reading or second-hand snippets.
- 4Reading to answer
The model weighs what it read and writes a single answer.
Where assistants differ: which sources it trusts, how well it reads and how it handles conflicts.
Step 1: from question to search terms
An assistant does not search for your question as you typed it. It first turns it into search terms of its own: sometimes one query, sometimes a dozen. Google describes this for its AI Mode as query fan-out, splitting a question into subtopics and searching each one separately. Which words the model chooses, in which language, and which aspects it treats as part of the question: all judgement calls. Two assistants make them differently, and no later step can recover a source the search terms never reached.
Your own framing travels along. A question that already contains its answer, such as “why is option A better than option B?”, tends to produce search terms that look for confirmation. Most interfaces do not show which queries the assistant actually ran.
Step 2: from search terms to results
The search terms then go to a search index, and each of the large assistants searches a different one. Each index has crawled its own part of the web and ranks it in its own way, and the model usually looks only at the top handful of results.
| Assistant | Company | Searches the web via |
|---|---|---|
| ChatGPT | OpenAI | Bing, plus OpenAI's own crawler |
| Gemini | Google Search | |
| Claude | Anthropic | Brave Search, plus Anthropic's own crawler |
| Mistral Vibe (formerly Le Chat) | Mistral AI | Mistral's own search index (previously Brave Search), plus the AFP news archive |
| Perplexity | Perplexity | Its own index, plus live search |
The overlap is small. Writesonic ran 161,286 prompts through ChatGPT, Gemini, Perplexity and Google AI Overviews in May and June 2026. On the same prompt, any two of them shared on average about 17 percent of the websites they cited. Roughly 72 percent of all cited websites appeared in one engine only. ChatGPT, which leans on Bing, overlaps least with the other three.
How many cited websites two AI engines have in common
Same prompt, per pair of engines
- Perplexity & Google AI Overviews23.7%
- Gemini & Google AI Overviews21.6%
- Gemini & Perplexity17.4%
- ChatGPT & Perplexity13%
- ChatGPT & Google AI Overviews12.6%
- ChatGPT & Gemini11.9%
Sources
Search Engine Journal, Query fan-out technique in AI Mode: new details from Google (2025)TechCrunch, Anthropic appears to be using Brave to power web searches for its Claude chatbot (March 2025)Mistral, Mistral crawlers (MistralAI-Index builds the index for Mistral search)Writesonic, Do AI engines cite the same sources? We studied 161,286 prompts across 4 platforms (July 2026)Step 3: reading the page or only the snippet
This step gets the least attention. A search result is a title, a link and a short excerpt, picked by the search engine because it matches the search terms. The assistant can answer from those excerpts, or open the pages and read them. AI providers treat these as two separate actions in their own tools: searching and fetching. Fetching costs time and tokens.
An answer built on snippets is second-hand information. The excerpt was selected to match words, not to represent the page, and it drops what you need to judge a claim: the date, the conditions, the sentence before it that says “contrary to what is often claimed”, or who is speaking. An assistant that opens the page can check a claim in its context. One that reads only snippets repeats what the search engine chose to show. Where speed counts, the balance tips towards snippets. In our experience Claude's voice mode, for example, answers from the snippets without opening the pages.
example.com › news › processing-time
New software halves processing time at municipality
… the new software cut processing time by half, the municipality reports …
During a three-week pilot in one department, the municipality reports that the new software cut processing time by half. The vendor carried out the measurement. A full evaluation follows next year, and the municipality warns against drawing conclusions before then.
Sometimes there is no choice. A page that blocks AI fetchers, sits behind bot protection or only renders through JavaScript leaves the snippet as the only text to read. Under the answer, the citation looks the same in every case. A source link shows where information came from, not whether the model read the page.
Step 4: from reading to answer
Only now does the part we wrote about before come in. The model decides which sources to believe: research we discussed in Every AI model has an opinion found that models prefer institutional sources and can be swayed by a claim that simply appears more often. Then it has to read well. In our exam benchmark, Dutch was the subject the models struggled with most, because that exam tests reading: what does the author actually believe, and which argument is left unspoken. Models turned out to be intelligent in different ways: excellent in one subject, failing in another.
Finally the model writes one fluent answer. When the sources contradict each other, that conflict often disappears in the wording, and the answer sounds as certain as one built on agreement.
Each step narrows what the next one gets to work with. Two assistants can part ways at all four, and the answer alone does not show where.
What this means for being found
For twenty years, being found online meant ranking on Google. With AI assistants the question becomes whether an assistant reaches your page, reads it and represents it correctly. Each of the four steps adds its own condition.
Answer the question behind the search terms
Assistants search with their own reformulations, often several per question. Pages that answer concrete questions in plain language score better across those varied queries, because they match the many ways people phrase a question rather than targeting a single keyword. A page that also covers the sub-questions of a topic gets more chances when a question fans out.
Be visible in more than one index
A top position on Google says little about ChatGPT or Perplexity. Ahrefs found that of the pages AI assistants cited, only about 12 percent ranked in Google's top ten for the same question. Search for your organisation and key topics on bing.com and search.brave.com as well. Missing pages can be submitted through Bing Webmaster Tools, and Bing supports IndexNow for announcing new ones.
Sources
Ahrefs, Only 12% of AI cited URLs rank in Google's top 10 for the original prompt (August 2025)Write for the snippet, and keep the page readable
Assume that sometimes only the excerpt gets read. The opening sentences of a page, and of each section, should carry the core facts on their own: what, for whom, how much, as of when. A claim that only holds after three paragraphs of context will be quoted without that context.
Then check that an assistant can open the page at all. AI companies use separate bots for training, for building a search index and for fetching a page when a user asks for it. Each has its own name in robots.txt, so you can refuse training without disappearing from the answers.
| Company | Training | Search index | Fetch on user request |
|---|---|---|---|
| OpenAI | GPTBot | OAI-SearchBot | ChatGPT-User |
| Anthropic | ClaudeBot | Claude-SearchBot | Claude-User |
| Mistral AI | MistralAI-Training | MistralAI-Index | MistralAI-User |
| Perplexity | (none) | PerplexityBot | Perplexity-User |
Bot protection matters too: Cloudflare has blocked AI crawlers by default since July 2025, unless the site owner lets them in. Content that only appears through JavaScript is another blind spot. A study by Vercel found that the crawlers of OpenAI and Anthropic download JavaScript files but do not run them.
Sources
OpenAI, Overview of OpenAI crawlersAnthropic, Does Anthropic crawl data from the web, and how can site owners block the crawler?Mistral, Mistral crawlersPerplexity, Perplexity crawlersMIT Technology Review, Cloudflare will now, by default, block AI bots from crawling its clients' websites (July 2025)Vercel, The rise of the AI crawler (December 2024)Say the same thing everywhere
In the last step the model weighs sources against each other, and repetition counts. If your website, a comparison site and an old press release state different prices or features, the model picks one, and not necessarily yours. Keeping your facts consistent across your own pages, and getting outdated third-party pages corrected, does more than a new keyword. Measure per assistant too: ask the questions your customers ask. Note who gets cited and repeat that every few months.
What this means for the quality of answers
Your question steers the search
Because the assistant builds its search terms from your words, a leading question tends to return leading sources. Ask neutrally, and ask explicitly for evidence against the conclusion you expect. If the interface shows which searches were run, look at them: that is the question that was actually researched.
What was not found stays invisible
The source list under an answer shows what was found, never what was missing. An answer resting on five pages from one index sounds just as confident as one resting on fifty from several indexes. For a quick fact that rarely matters. For a policy question or the choice of a supplier, the missing part can be the part that mattered.
First-hand or second-hand
For claims you are going to act on, find out whether the assistant read the source or only its excerpt. Ask it to open the page and quote the relevant passage, or open it yourself. Be extra careful with quick and spoken answers, where the pressure to skip the reading is highest.
Agreement counts when the routes differ
Journalists confirm a story with two independent sources. With AI, independence means the routes differ: other search terms, another index, pages actually read, another model doing the interpreting. Two assistants that agree after different routes give you more confidence than two that searched the same index and skimmed the same snippets. Do assistants on different routes contradict each other? Pay attention: the evidence is often thinner or more contested than either answer suggests.
For questions that matter
- Phrase the question neutrally and ask for counter-evidence.
- Check whether the cited sources, read in context, say what the answer claims.
- Ask a second assistant that searches a different index.
- Treat disagreement between assistants as a reason to dig further.
How Localign uses these differences
Most questions do not need a broad search. For everyday work, Localign picks the smallest model that is still accurate enough for the task. That saves tokens, and with them energy.
For contested or sensitive topics, or whenever you ask for it, Localign runs several agents side by side. Each with a different model and a different search engine. Their routes differ at every step described above, so their results complement each other. Say you are researching climate policy, or comparing options for a new car: an agent searching through Perplexity and one searching through Claude return different source lists and different readings. Localign merges those sources and interpretations into one summary.
Admins decide which external providers are switched on. What goes out to a search engine is the underlying question. Identifying details from your conversation stay inside Localign, unless you give permission for a specific detail the search genuinely needs.
Different AI, different internet. It pays to know which one you are looking at.
Compare models yourself in Localign
Localign normally picks the model that best fits your question. You can also name a model yourself in your prompt, such as ChatGPT or Claude. If you want to use several models, you say so in your prompt as well. Each model then gives its own answer, and the replies are merged into one. That way you combine different perspectives and get the best out of several models. Under the answer you can see which models were used.
Ask ChatGPT and Claude what mandatory e-invoicing in Belgium means for a small business, write it in one sentence, with the best sources.
I will ask ChatGPT and Claude about mandatory e-invoicing in Belgium for small businesses and summarize their answers with sources.
Question asked: Explain what mandatory e-invoicing in Belgium means for a small business in one sentence, citing the best sources.
Since 1 January 2026, if you're a VAT-registered business established in Belgium, you must issue and receive structured electronic invoices (in EN 16931-compliant Peppol BIS 3.0 format via the Peppol network) for all domestic B2B transactions, with no minimum invoice value and no exemption for small businesses—and since 1 April 2026, non-compliance carries real fines (starting from €1,500).
Question asked: Explain what mandatory e-invoicing in Belgium means for a small business in one sentence, citing the best sources.
Since 1 January 2026, a small VAT-registered business established in Belgium—including one using the small-business VAT exemption—generally must use software to send and receive structured, machine-readable invoices for domestic business-to-business transactions, normally through Peppol, rather than paper or emailed PDFs; invoices to consumers are excluded, but receiving suppliers’ e-invoices is still required.
efacture.belgium.be
Since 1 January 2026, every VAT-registered small business in Belgium must issue and receive structured e-invoices via the Peppol network for domestic B2B transactions, with fines for non-compliance starting 1 April 2026
efacture.belgium.be
ey.com.
When you open a model, you can see the question Localign sent it, together with that AI model's full answer and the sources it consulted. That way you know which model answered what, and you can check the sources yourself instead of relying only on the summary.
With 'Compare models' you can put the answers side by side. For each model you see which question it received and which sources it used. In this example both models name Peppol and 1 January 2026. Claude says you must keep invoices for at least seven years, while ChatGPT points out that invoices to consumers fall outside the rule.
The sources differ too. ChatGPT cites one source: the government's e-invoicing site. None of the nine sources Claude used comes from a government website. That way you can compare the answers and the evidence behind them directly, side by side. This is the check from 'Agreement counts when the routes differ': two routes, compared on one screen.
Compare answers
Explain what mandatory e-invoicing in Belgium means for a small business in one sentence, citing the best sources.
Since 1 January 2026, if you're a VAT-registered business established in Belgium, you must issue and receive structured electronic invoices (in EN 16931-compliant Peppol BIS 3.0 format via the Peppol network) for all domestic B2B transactions, with no minimum invoice value and no exemption for small businesses—and since 1 April 2026, non-compliance carries real fines (starting from €1,500).
Explain what mandatory e-invoicing in Belgium means for a small business in one sentence, citing the best sources.
Since 1 January 2026, a small VAT-registered business established in Belgium—including one using the small-business VAT exemption—generally must use software to send and receive structured, machine-readable invoices for domestic business-to-business transactions, normally through Peppol, rather than paper or emailed PDFs; invoices to consumers are excluded, but receiving suppliers’ e-invoices is still required.
efacture.belgium.be
The question Localign sends to a model is not literally what you typed. Localign rewrites your prompt without sending along privacy-sensitive information. That way your privacy-sensitive information stays inside Localign.
More about model selection in LocalignCurious which sources your team's answers are built on?
In a short call we show how Localign combines models and search engines, and how your admins decide which providers are used.

